The stay was good, rooms are not luxurious but neat and clean. The food is average -and the breakfast layout is not very enticing. The staff is courteous but not very efficient . For e.g there was some goof up between our booking agent and the hotel - and they booked us for a day lesser than we planned for. Firstly they did not ask us about our stay plans / duration while we were checking in. Secondly once the booking agent sent an email correct the date of check out and extend our stay- the Booking Manager did not confirm anything to us till we had to actually track down the Hotel manager to get his confirmation that our bookings were extended. It was painful--we had even gone to the extent of calling up other resorts in the vicinity and checking on available rooms .The reason for the delay given to us was that the shift had changed and the attendant in the morning shift did not inform his counterpart in the next shift! We wasted almost half a day just to clear up this mess.
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